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Frequently Asked Questions
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Customers are welcome to purchase a pre-made or custom herbal hair tea pouches. Just boil, steep, cool, and pour to elevate your scalp care weekly or between sessions!
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We offer a 30, 60, and 90-minute scalp treatment. Each treatment session is tailored to meet the clients specific goals and address scalp concerns.
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We use responsibly sourced dried herbs and flowers for our tea rinses. You get to choose the teas that work with concerns you have specific to your scalp.
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At this time, we do not ship outside the United States. We apologize for any inconvenience.
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Please visit our scheduling page to book a scalp treatment session.
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You can reach us anytime via our contact page or email us at team@nettleandneem.com.
Please allow 24-48 hours for a response.
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You can check out our herbs & flowers list to read about the benefits each one has to offer. Based on the concerns you have, you can find several herbs and flowers that will help with all scalp types.
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We will accept unopened packages up to 30 days after purchase. Opened packages are not eligible for returns.
If there is an issue with the package or an allergic reaction, please contact us at team@nettleandneem.com for further assistance.
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Steep, Strain, Cool, Pour, and Rinse
Your herbal tea pouch contains dried botanicals that are designed to be steeped and poured directly onto your scalp during your wash days. Be sure to allow your hair tea to cool before pouring onto your scalp.Extra, unused, tea can be stored in a cool space and used within 5-7 days of opening the package.
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When starting out, we recommend using your rinse once a week.
Depending on their scalp needs and hair care routine, you can use up to 3 times a week.
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Absolutely! Tea rinses pair well with your existing shampoo, conditioner, masks, and scalp care products.
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Many clients notice their scalp feels refreshed and their hair feels softer after the first use. Consistent use is generally recommended for the best experience.
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Herbal tea rinses are cosmetic scalp and hair care products and are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary. If irritation occurs, discontinue use and consult a healthcare professional.